January 25, 2023

Coffee Chats: Adi Sharma – Episode 8 to the eighth episode in a series of Impact Signal Coffee Chats where we explore anything and everything about data, analytics, service design, user experiences, and customer journeys.In Episode 8 of this series, Everton… Continue Reading

January 24, 2023

How Impact Signal Delivers Value Using Service Design

As companies and organizations continue to navigate the ever-changing digital landscape, the importance of having a solid service design strategy has never been more crucial. Hiring a service design consultant like Impact Signal can provide… Continue Reading

January 13, 2023

Difference Between A Process Map and A Journey Map

A process map and a journey map are tools used to visualize and understand the steps and interactions involved in a particular process or experience. However, the main difference between the two is the focus… Continue Reading