Though executives tend to think—and want to believe—they’re hiring and promoting fairly, bias still creeps into their decisions. They may use ambiguous criteria that amplify unconscious biases such as conformity and personal similarity bias which… Continue Reading
With customer shifts to digital delivery channels, companies are putting more emphasis on creating better digital experiences. Most companies spend too much time fixing the bad parts of an experience and would be better off… Continue Reading
A recent article in Harvard Business Review (HBR), suggests that hiring employees who share similar values is especially beneficial for retention - contributing to a stable and committed workforce - but is less important to… Continue Reading
Lockdown and social distancing measures to contain the spread of COVID-19 have resulted in a severe economic downturn world over. In the midst of uncertainty and the fear of the unknown, businesses are grappling… Continue Reading
The current environment with COVID-19 has many human resources teams wondering how best to support employee needs. Only our employees know how this is impacting them. Uncertain, ambiguous situations like this pandemic, are the right… Continue Reading
I started out as an analytics guy thinking that all of the important answers were in the numbers. The answers were waiting to be found but were concealed in the data and just needed to… Continue Reading
Analytics helps industries of all kinds to gain insight into their customer’s wants and needs. Netflix does a particularly good job of mining customer data. It uses analytics to wade through customer data and identify… Continue Reading
What is location intelligence? Location intelligence combines business data with spatial data to communicate a correlation between the location of people, transactions, and assets. Although many businesses analyze their own data, few are looking at… Continue Reading
On February 18th, 2020, we held one of our Design Centred Approach to AI Workshops as part of an initiative to educate our network of great contacts. We hosted participants at the office of INTERSECT, who generously sponsored one of their training rooms. Participants came from a wide range of backgrounds, including human resources, design, telecommunications, data science, insurance, cloud-computing,… Continue Reading
Creative imagination and the right data is helpful when looking for solutions to difficult problems. In this blog, we learn more about an innovative thinker in Mexico City that got the combination right. To learn more about combining creative design and analytics participate in one of our workshops or reach out to the Impact Signal team. In the Power of… Continue Reading
