https://youtu.be/Dc-vEf2jfhI Welcome to the fifth episode in a series of Impact Signal Coffee Chats where we explore anything and everything about data, analytics, service design, user experiences, and customer journeys. In Episode 5 of this… Continue Reading
Have you ever watched a movie and wished for the past 90 minutes of your life back? There have been countless times where that has happened to me, and at times you can’t help but… Continue Reading
With more and more businesses moving to online platforms, it’s important to ensure that you have a channel available for a majority of your customers by recognizing that they have different experiences and behaviours. Customers… Continue Reading
I’m neither a graphic designer nor an artist, and to be completely honest, I can’t even draw a circle that comes close to round. I tried my hand at Adobe Photoshop a couple of times,… Continue Reading
https://youtu.be/f-OIICQr2qs Welcome to the fourth episode in a series of Impact Signal Coffee Chats where we explore anything and everything about data, analytics, service design, user experiences, and customer journeys. In Episode 4 of this… Continue Reading
In traditional economics, there is a clear distinction between products and services. Products are tangible and consumable — clothes, cars, or televisions, for example. Services on the other hand are exchanges that are intangible and… Continue Reading
#1. You hired data scientists because it was the Sexiest Job of the 21st Century Back in 2012, Data Scientist was named “The Sexiest Job of the 21st Century” by Harvard Business Review. After… Continue Reading
https://www.youtube.com/watch?v=-kxrwbCU9H8 Welcome to the third episode in a series of Impact Signal Coffee Chats where we explore anything and everything about data, analytics, service design, user experiences, and customer journeys. In Episode 3 of this… Continue Reading
It's no secret that we love and appreciate our clients, but here's five reasons why they continue to choose Impact Signal. 1. We are friendly and approachable We pride ourselves on our down-to-earth and transparent… Continue Reading
Imagine the pilot episode of an ensemble television show; you meet each character one by one, find out their storylines and woes, before they all end up at the same coffee shop discussing their days… Continue Reading