Coffee Chats: Hector Crespo – Episode 3


Coffee Chats: Hector Crespo – Episode 3

February 21, 2022

Welcome to the third episode in a series of Impact Signal Coffee Chats where we explore anything and everything about data, analytics, service design, user experiences, and customer journeys.

In Episode 3 of this series, Everton Lewis, Partner at Impact Signal sits down with Hector Crespo, Head of Strategic Design at RBC Ventures to talk about operating a design team successfully, building individual trust, finding insights through research, and mitigating risks.

Watch more Coffee Chat videos on our YouTube channel!


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