Coffee Chats: Jayesh Srivastava – Episode 9

Welcome to the ninth episode in a series of Impact Signal Coffee Chats where we explore anything and everything about data, analytics, service design, user experiences, and customer journeys.

In this episode, Everton Lewis, Partner at Impact Signal, sits down with Jayesh Srivastava, Principal at BCG X, to talk about behavioral science, its impact on UX, dark patterns, creating a collaborative design environment, and thoughts around the future of human-centered design.

If you enjoyed the video, be sure to LIKE and SUBSCRIBE! Want to see us chat with someone? Comment below who you think we should invite for an Impact Signal Coffee Chat.

Watch more Coffee Chat videos on our YouTube channel!

Authors

Impact Signal

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Everton Lewis

Everton Lewis approaches business problems using a perspective that combines design, analytics, and technology. He has guided clients during several large-scale business and technology transformations establishing himself as a trusted advisor. He has an MBA from the Richard Ivey School of Business and has lead project teams that have won global awards from the Service Design Network and Fast Company for innovative design.
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