Coffee Chats: Lisa Knight – Episode 7

Welcome to the seventh episode in a series of Impact Signal Coffee Chats where we explore anything and everything about data, analytics, service design, user experiences, and customer journeys.

In Episode 7 of this series, Everton Lewis, Partner at Impact Signal sits down with Lisa Knight, VP of Innovation & Product Strategy at Pearson Online Learning Services, to talk about harnessing the power of great ideas, the application of design thinking principles, and empathizing with the learner.

Watch more Coffee Chat videos on our YouTube channel!

Authors

Impact Signal

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Everton Lewis

Everton Lewis approaches business problems using a perspective that combines design, analytics, and technology. He has guided clients during several large-scale business and technology transformations establishing himself as a trusted advisor. He has an MBA from the Richard Ivey School of Business and has lead project teams that have won global awards from the Service Design Network and Fast Company for innovative design.
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