Excerpt from Roger Martin, Rotman on Design In order to manage successfully, we need to pay attention to things that we can measure but also the feelings and emotions of our customers. In a world… Continue Reading
What is Big Data? Let’s start with the basics. Big Data can be defined by three things—volume, velocity, and variety. It involves tremendous volumes of data from multiple data sources, often constantly streaming and seemingly never-ending. Take Google Reviews as an example. Google Reviews allows users to submit text and photos of places, services, or businesses they have used and… Continue Reading