Excerpt from Roger Martin, Rotman on Design In order to manage successfully, we need to pay attention to things that we can measure but also the feelings and emotions of our customers. In a world… Continue Reading
I attended a virtual conference with John Maeda (a guy who does a lot of thinking about design) the other day. He mentioned something that resonated with me. He described design thinking as a faster way to… Continue Reading
What is location intelligence? Location intelligence combines business data with spatial data to communicate a correlation between the location of people, transactions, and assets. Although many businesses analyze their own data, few are looking at… Continue Reading
The larger and more complex an organization gets, the more it falls into certain patterns of behaviour. These patterns typically develop over a long period of time—years or even decades—and encompass a set of knowledge, beliefs, and behaviours that are entrenched within the organization. As time goes on, the patterns are reinforced, whether or not they are actually good for… Continue Reading
