Excerpt from Roger Martin, Rotman on Design In order to manage successfully, we need to pay attention to things that we can measure but also the feelings and emotions of our customers. In a world… Continue Reading
Creative imagination and the right data is helpful when looking for solutions to difficult problems. In this blog, we learn more about an innovative thinker in Mexico City that got the combination right. To learn more about combining creative design and analytics participate in one of our workshops or reach out to the Impact Signal team. In the Power of… Continue Reading
The larger and more complex an organization gets, the more it falls into certain patterns of behaviour. These patterns typically develop over a long period of time—years or even decades—and encompass a set of knowledge, beliefs, and behaviours that are entrenched within the organization. As time goes on, the patterns are reinforced, whether or not they are actually good for… Continue Reading
