“I don’t know why they keep changing the app.” “This new version is so hard to use.” “I don’t like this, why don’t they listen to their customers' concerns?” Many of you have probably felt… Continue Reading
Though executives tend to think—and want to believe—they’re hiring and promoting fairly, bias still creeps into their decisions. They may use ambiguous criteria that amplify unconscious biases such as conformity and personal similarity bias which… Continue Reading
