Coffee Chats: Sherry Smith – Episode 11


Coffee Chats: Sherry Smith – Episode 11

November 13, 2023

Welcome to the eleventh episode in a series of Impact Signal Coffee Chats where we explore anything and everything about data, analytics, service design, user experiences, and customer journeys.

In this episode, we welcome AVIA’s Vice President of Operational Transformation, Sherry Smith, to the show! Sherry and our partner Everton Lewis discussed the importance of service design in healthcare, generative AI, and building care systems from a patient perspective.

If you enjoyed these videos, be sure to LIKE and SUBSCRIBE! Want to see us chat with someone? Comment below who you think we should invite for an Impact Signal Coffee Chat, or sign up here. (insert coffee chat sign up link).

Watch more Coffee Chat videos on our YouTube channel!


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